INTEGRATED SOLUTION
Knowledge-based Organisation Model
Strategic-Operational Alignment
Define the strategic vision, organizational values and operating model, so everyone will be looking in the same direction.
Traction Gain
Map and design key processes in addition to training staff in activities and tools that optimize your business and maximize team discipline and sense of ownership, ensuring that everyone executes the vision.
Engagement for Continuous Improvement
Operationalize lessons learned and recommendations to improve performance while keeping teams healthy and cohesive to seek the best ways to succeed.
Our Exclusive Methodology
YOU
INDEPENDENT
Knowledge Management (KM) Services
Institutionalisation of the knowledge
Have you ever thought of what happens when the most experienced employees leave their jobs? Or when it is necessary to downsize staff? We can support you in these and other KM issues at all stages of your business.
-
Manage Critical Knowledge: solve knowledge gaps by ensuring the institutionalisation of collective intelligence via the creation of connections and exchanges with experts, in addition to easy access to recorded practical knowledge.
-
Communities of Practice (CoP): train successful facilitators through hands-on CoP experience across departments, units, or stakeholders, which will accelerate decisions and productivity through expert consultation groups, shared knowledge, and cross-pollination of ideas.
-
Self-service helpdesk: build a knowledge base that supports customers (internal or external), allowing them to solve their requests on their own and thereby lower support costs.
-
Franchising Standard: systemize and optimize franchising processes via knowledge sharing with and between franchisees and actions that seek to solve issues regarding the franchise's maintenance of quality.
-
Employee onboarding process: accelerate the learning curve for new hires and continually support them with solutions that will provide key information and knowledge.
-
Professional training: master KM skills to be more productive and assertive by speeding up access to necessary information, avoiding redundant efforts and errors, easily delegating based on registered know-how and collaborating to promote innovative solutions and continuous learning.
TAKE YOUR BUSINESS TO THE NEXT LEVEL
